Ordering and Payment Policies
Online Ordering Process
Lakeview Cheese Galore provides online ordering for customers with either curbside pick up or for local delivery.
Orders must be placed two business days before the desired pick-up/delivery date. Please see our shipping policy for details on our local delivery service.
If you need a rush order please call us directly to discuss. Rush orders are subject to an additional charge.
Online orders placed for curbside pick-up have a minimum order value of $10 before tax.
Local delivery orders have a minimum of $50 before shipping and tax.
We have set a maximum amount for the online store. If you are unable to complete your order please call us direct to discuss.
We do our best to keep stock levels of items up to date on our website, however we do not guarantee their accuracy.
If any ordered items are not in stock we will inform you and refund your order accordingly.
We may also present alternatives for your consideration.
We reserve the right to limit quantities of items sold.
Online orders will generate one or more notifications sent to you via email.
You will receive an initial order confirmation after you have successfully paid for your order.
You will receive updates on your order status such as when it is confirmed ready for pick-up or delivery.
If you do not receive a confirmation email from us please check your spam folder or settings. Whitelisting our email address is also an option to ensure that they are always received to your inbox.
You may cancel your order prior to pick-up or delivery.
If you cancel more than 24 hours prior to the pick-up or delivery date you will receive a full refund.
If you cancel less than 24 hours prior to the pick-up or delivery date you will receive a 50% refund.
Gift Cards and Coupons
Gift cards purchased online can only be used for online purchases. They cannot be used to make in-store purchases.
Likewise a gift certificate purchased in-store can only be used for in-store purchases and cannot be used for online purchases.
If you have a valid coupon code you may enter it during the checkout process.
Online orders are paid for in full at the time that you place the order.
We accept online payment by credit or debit card. Payments are processed by Clover Payments.
Lakeview Cheese Galore takes your payment security seriously and has partnered with Clover Payments a leading payment processing company for in-person and online transactions.
Payments are processed securely through a payment gateway.
Lakeview Cheese Galore does not have or hold your credit card information.